Shipping & Delivery Policy

Effective Date: June 6, 2026

Most PetalWords services are delivered electronically.

Completed messages will be delivered to the email address provided by the client unless otherwise specified.

Estimated delivery timeframes will be communicated at the time of purchase.

Physical keepsakes, printed messages, and specialty products may be offered by PetalWords.

Processing and shipping timeframes will be provided at the time of purchase.

Orders may be shipped through USPS, UPS, FedEx, or other carriers selected by PetalWords.

Shipping costs and available options will be displayed during checkout when applicable.

Tracking information will be provided when available.

Customers are responsible for providing accurate shipping information.

PetalWords is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

If a package is lost or arrives damaged, please contact PetalWords as soon as possible.

PetalWords is not responsible for delays caused by weather, carrier disruptions, holidays, technical issues, or circumstances beyond our control.

Questions regarding shipping or delivery may be submitted through the contact page on this website.